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Effective Date: November 25, 2025 · Please read carefully before creating your account.
Uncle Maxx operates an e-commerce platform for the sale and distribution of premium herbal coffee products throughout the Philippines. Our platform includes product browsing, ordering, payment processing, and customer support services.
Users agree to use the platform only for lawful purposes. You are responsible for maintaining the confidentiality of your account information and password. You agree not to engage in any activity that may disrupt, damage, or impair access to the platform, including unauthorized access, hacking, or fraudulent transactions.
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that all information is completely accurate, complete, or error-free. All products are subject to availability. Uncle Maxx reserves the right to discontinue any product without prior notice.
All prices are subject to change without notice. We reserve the right to limit quantities, refuse orders, or cancel orders that appear unauthorized or fraudulent. In the event of pricing errors, we are not obligated to honor that price.
By placing an order, you represent that you are at least 18 years old and legally capable of entering into binding contracts. You authorize Uncle Maxx to charge your selected payment method for the total amount including applicable taxes and shipping fees. All sales are final unless otherwise stated in our Return & Refund Policy.
Uncle Maxx partners with regional distributors to fulfill orders. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by courier services, weather conditions, or other unforeseen circumstances. Risk of loss and title pass to you upon delivery to the courier.
Returns and refunds are governed by our Return & Refund Policy. Customers must report issues within 7 calendar days of delivery. Opened consumable products are generally non-returnable except in cases of quality or safety concerns.
All content on the Uncle Maxx platform — logos, trademarks, text, images, and design elements — is the exclusive property of Uncle Maxx. You may not reproduce, distribute, modify, or create derivative works without express written permission.
To the fullest extent permitted by law, Uncle Maxx shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. Our total liability shall not exceed the amount paid for the specific product or service in question.
Uncle Maxx herbal coffee products are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. If you have pre-existing health conditions or take medications, consult a healthcare professional before use. All products are FDA Philippines approved and Halal certified.
We collect and process personal information in accordance with applicable data protection laws. Your data is used solely for order fulfillment, customer support, and platform improvement. We implement reasonable security measures to protect your information.
Uncle Maxx reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the platform after such modifications constitutes acceptance of the updated terms.
Any disputes arising from these terms shall be governed by Philippine law. Customers and Uncle Maxx agree to attempt resolution through good-faith communication before pursuing legal action.